Feature Request Process
Is SchoolMind missing something you need? Or, you have an idea for a cool new feature SchoolMind should have? This article is here to help you understand how we deal with feature requests and how to submit new ones.
HOW DO I SUBMIT A FEATURE REQUEST?
Right now, SchoolMind’s team is focused on working on large-scale priorities and these are big changes that take a lot of time to put together. That means that for right now, our short-term roadmap is oriented towards taking the steps we need to take to be in a good place to push those changes.
That said, if you have a feature you would love to see in SchoolMind, we’d be happy to hear it! Just know that we may not be able to work on it right away—or ever, if it turns out that it doesn’t line up with our big-picture goals.
For those big-picture feature requests and ideas, feel free to fill out our feature request form where you should clearly describe your request, along with a rationale for why it is useful.
HOW DO WE DECIDE ON NEW FEATURES?
We want SchoolMind to be awesome. Sometimes this means not working on one thing so we can work on something else that's more important. Deciding what's important isn't easy. Here's how we do it:
- Review the ideas submitted via our feature request form. This allows us to identify common themes and areas that need improvement.
- Review customer communication via our Support Portal, and incoming tickets.
- We have an internal SchoolMind Management board that discusses feature requests and decides if, and will, the Development team will work on implementing them.
- Members of the Development and Management team regularly discuss the overall direction of SchoolMind and what features will help move us in the right direction.
We want to be careful to add the right features to SchoolMind so that it remains a product that you love.