In order for us to provide you with support on time, and your support tickets don't end up waiting for a response from our Support Team, we'd like to let you know about working hours and non-working days in our company.
Non-working days in 2020 are as follows:
| Date | Weekday | Holiday Name |
| 01. January 2020 | Wednesday | New Year's Day |
| 02. January 2020 | Thursday | New Year's Day (Day 2) |
| 01. March 2020 | Sunday/Monday | Independence Day (Bosnia and Herzegovina) |
| 01. May 2020 | Friday | Labor Day |
| 02. May 2020 | Saturday | Labor Day (Day 2) |
| 24. May 2020 | Sunday | Eid al-Fitr |
| 25. May 2020 | Monday | Eid al-Fitr (Day 2) |
| 31. July 2020 | Friday | Eid al-Adha |
| 01. August 2020 | Saturday | Eid al-Adha (Day 2) |
| 25. November 2020 | Wednesday | Statehood Day (Bosnia and Herzegovina) |
Working hours are:
Monday - Friday, 08:00h - 16:30h CET (Central European Summer Time). Saturday and Sunday are non-working days.
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